I ran errands during lunch, today. I had to make some personal phone calls and needed to take my car to the Saturn dealership to get my wipers looked at. On the way back from my errands, I hadn’t had a chance for lunch so I stopped at Burger King for a Whopper Jr. That was all I wanted, a cheap lunch that wasn’t going to impact me terribly in the calorie department. When the lady came on the loudspeaker to ask me for my order, I asked for a Whopper Jr. She asked me if I wanted cheese on that and I told her, “No, thank you.” She told me my total, a $1.06, which sounded right and I drove around to the window.
At the window, I was told that my total was $3.37 and the girl was trying to hand me a drink. I said that I had only ordered a Whopper Jr. and that was all that I wanted. She seemed very put out as she went to go “waste” the drink and restock the fries. Then she told me that my total would be $1.22. I was thinking that it seemed odd but I began thinking that maybe I had mistaken the total at the loudspeaker, since they had obviously misunderstood me. So, I paid my money and she handed me the tiny bag with my sandwich in it.
As I drove away I was thinking about that total and then the thought hit me. They had screwed the whole transaction up so badly that I bet they charged me for cheese on the hamburger. I unwrapped the burger and, sure enough, there was a melted slice of cheese cleaving the bun and patty together. Sigh. It really is just so hard to get people to listen to what it is you are really saying, I thought as I bit into my burger.
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